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ACT Builds Quality into Every Product
Utilizing Continuous Flow Technology concepts in process layouts
drives the quality mentality further into the front end of the products
life cycle. From product infancy to maturity, our Quality Information
System supports continuous process improvement and monitors product
quality at key metric points throughout the process. Customers can
be confident that every product is produced to meet or exceed their
most demanding specifications.
Our Expert Personnel Produce Results
During manufacturing and testing our expert personnel provide the
experience and expertise necessary to keep quality at its highest.
Low turnover and high morale combine to create the environment where
quality and efficiency flourish. Our dedicated teams bring a winning
combination of experienced personnel, advanced equipment and statistical
techniques to every product, ensuring the highest quality possible.
Our Expert Associates Produce Results
During manufacturing and testing, our highly trained associates
provide the experience and expertise necessary to keep product quality
levels consistently high. Our dedicated teams collaborate with each
other and our customers to bring a winning combination of superior
experience, state-of-the-art equipment technology, and advanced
statistical techniques to every product, ensuring the highest quality
possible.
Quality Assurance
ACT's relentless pursuit to strengthen our quality control and
to ensure a consistent process is produced:
- We develop processes to identify potential defects early in
the product life cycle.
- We measure our process for consistency and quality and to drive
the continuous process improvement initiatives.
- We empower every ACT associate the ability to halt the process
immediately when they see a variation.
- We provide our customers with a magnitude of service that is
consistent with meeting or exceeding their needs via an alliance
with quality, program management and materials teamwork.
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Our Quality Policy Embraces Our Quality Improvement
Philosophy
At ACT we strive to provide product quality and customer service
levels unrivaled in the contract manufacturing industry through
root cause analysis, innovative problem solving techniques and results
oriented continuous process improvement. We have established a Quality
Council forum that involves quality engineering, process engineering,
and test engineering to review data, assign actions and document
process improvements. We also have a cost of quality program to
track and reduce the costs of poor quality.
ACT's Continuous Improvement Program
Our Quality Council reviews our program on a defined basis and
the evaluation is fact based management data driven. The data is
reviewed to determine if there is a need for additional resources,
new processes, personnel or equipment. The process is then tracked
to monitor progress. The program manager and dedicated customer
quality engineer collects and analyzes field related failure/complaints.
It is in this manner that ACT's management utilizes quality data
for continuous improvement. We also maintain a comprehensive internal
audit system and schedule audits at defined intervals. Our corrective
action program addresses external suppliers and subcontractors,
customer claims and internal company issues.
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