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Dedicated Customer Buying Teams
We provide dedicated buying teams that do the planning and procurement
for each customer because we know that the contrACT Electronics
business is a customer business. These Customer Material
Acquisition Teams (CMATs) provide a single focal point for
our customers: a place to go for answers
to all their questions. In order to provide the best service
and have up to date information available a member of this team
looks at the customer's MRP on a daily basis to ensure the right
support for the build plan.
Our Supplier Management Process
We maintain an approved supplier list with a documented procedure
for qualifying and certification.
ACT conducts quarterly reviews that monitor quality and on-time
delivery based upon systems based transactions. We also maintain
historical data regarding vendor-supplied and internal test results.
In addition, ACT makes periodic spot checks to verify the validity
of raw material test reports and certifications.
Materials management's primary duty at ACT is to help provide the
customer with a competitive advantage by seamlessly aligning our
strategic materials objectives with the wider objectives of the
company. A key point is our development of a worldwide strategic
sourcing strategy.
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© 2002 ACT Electronics
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ACT's Collaborative Platform
We work with suppliers on a collaborative platform so that we can
create value together for our customers.
This consists of communicating our expectations to suppliers, constantly
measuring their supplier performance, and supplying them with immediate
feedback. This enables us to optimize our supplier base.
Incoming Inspection That Works
ACT takes special care with incoming inspection and testing. We
write instructions on all parts and components. All incoming material
shipments are inspected to make certain they meet the requirements
of applicable drawings and referenced specifications. And, we set
incoming inspection at 100% for all product types. All incoming
inspection acceptance or rejection is captured electronically on
a per piece basis. We keep complete records on file for materials
requiring incoming materials test reports or certification of chemical
and/or physical analysis. In addition, we keep incoming material
that has been inspected segregated from material awaiting inspection.
Finally, we protect the incoming inspection area in a bonded room
to prevent unauthorized removal of material.
ACT can also trace materials from incoming inspection through final
test/inspection and to the customer.
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